- Return period
Our return periods apply from date of shipment or collection. The date of the postmark or the date on which the item is personally returned applies.
1.1. 15-day right of return for all products purchased from DrinkPure a brand by Novamem Ltd
Subject to the below-listed limitations, all products purchased from DrinkPure a brand by Novamem Ltd
may be returned within 15 calendar days.
- No right of return
Unfortunately, we cannot accept the following returns:
- Damaged products (with the exception of transport damage)
- Products that are not in their original packaging
- Products that do not include all accessories
- Used water filters (broken hygienic packaging)
- Return shipping costs
Postal charges for the return shipment of products are generally borne by the sender.